Privacy Policy

MYLÔO is a private operations platform for licensed real estate professionals in Québec, Canada. We are operated by MYLÔO Inc., based in Montréal, Québec.

For privacy inquiries, contact us at: info@myloo.ca

We collect information you provide directly when registering, including your full name, email address, real estate licence number, phone number, and civic address.

We also collect operational data generated through your use of the platform: leads, requests, transactions, messages, and activity logs.

We may collect limited technical data such as IP address, browser type, and session identifiers for security and authentication purposes.

We use your information to authenticate your identity, operate the platform, process service requests, and communicate with you about your account.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share limited data with trusted service providers (e.g., payment processors, email delivery) who act on our behalf under strict confidentiality obligations.

We retain your personal data for as long as your account is active or as necessary to provide services. You may request deletion of your account and associated data by contacting us at info@myloo.ca.

MYLÔO uses industry-standard encryption (TLS) for all data in transit. Access to the platform is restricted to authenticated, licensed professionals. We perform regular security reviews and access audits.

Under Québec's Act respecting the protection of personal information in the private sector (Law 25) and applicable Canadian privacy law, you have the right to access, correct, or request deletion of your personal data.

To exercise your rights, contact: info@myloo.ca

We use essential session cookies to keep you authenticated. We do not use advertising or tracking cookies.

We may update this policy periodically. Changes will be posted on this page with a revised effective date. Continued use of the platform after changes constitutes acceptance.